RETURNS
ONLINE RETURNS
To make a return online, please email us with your order number, at support@wavebuilder.com. We will send you a return authorization number and instructions for the return.
Wavebuilder wants you to be 100% thrilled with your purchase. If you are not completely satisfied with a WaveBuilder.com purchase, please return it for a full refund.
Returned products need to be 75% intact and returned in their original packaging.
- Items must be shipped back to us within 30 days of purchase, as indicated on your order confirmation email.
- Shipping charges are not refundable.
*Note, you can only return Wavebuilder products that were purchased directly from our website. If you purchased in a store or at another website, returns must be made at the original point of purchase.
Have any questions? Contact us at support@wavebuilder.com